How do I swap/port into eight? We know you’ve received queries, so check out our shorter video clip information listed here!
Precisely what is strategy stacking and So how exactly does it operate? Strategy stacking allows you to order and queue added ideas. You could look at and handle stacked programs in your eight account.
I've 2 8 lines nowadays, how can I see them beneath one account? Magnificent! You are now ready to deal with numerous eight traces less than a single account. Only go to your account > Control Provider and Adhere to the on-screen Directions to control Yet another line inside your account.
I’m within the Triple 8 program — will 5G start off instantly, or only from my future renewal? Excellent information! Your 5G accessibility will activate quickly so long as you’re on one of our 5G-qualified plans, utilizing a 5G-able gadget, and situated in 5G protection location.
Is 4G likely to be removed? No – 4G will remain operational all through and after our 5G rollout. In several spots, gadgets will even now use 4G when 5G just isn't accessible.
To stay away from getting rid of any stacked options, consider using them prior to upgrading or plan your upgrade once the stacked programs have finished their cycle. All plans are non-reversible and non-refundable.
I'm struggling to make or get calls or SMS, what do I do? Troubleshooting ways to acquire connected:
ollect and activate your SIM card. Deliver along your affirmation email/SMS along with you along with the staff members will activate the SIM card and you can start using your services!
Head to our Cellular Activation web site and enter your mobile range (or temporary selection in the event you’re porting in).
I'm travelling quickly; can I activate Once i am abroad? To keep the account protected, all eight SIM cards should be activated in Singapore ahead of usage. We advocate you activation your company once you receive it!
Can I use my wallet credits to buy the 1-12 months Approach? The 1-Year Prepare is a Distinctive deal so it could possibly’t be paid utilizing current wallet stability. You should utilize the prevailing flyer printing wallet balance to get regular strategy/ increase-ons. Thank you in your being familiar with!
I am not capable to hook up with eight network or get cellular facts, what do I do? Troubleshooting steps to acquire linked to facts:
Can I change my eSIM profile to a different system? For your protection, we don't let reinstallation of eSIMs. Kindly head to any of our eight assistance centers and ensure that the account holder is current.
Option 2: In your device eSIM configurations, enter the SM-DP+ deal with and activation code located in your eight email. Comply with your system’s onscreen Guidance to setup the eSIM.